Guarantee
We know that sometimes it’s difficult to choose the right products over the Internet. For this reason, we offer a 'no hassle’ money back guarantee on all products
Should you change your mind for any reason at all, as long as you return the products in new condition in the original packaging at your expense we will refund you the cost of the item.
Please note there are some exceptions to our 30 day money back guarantee, (see returns policy)
The duration of the money-back guarantee period provided by us is 30 days, starting from the first day you receive the goods, or any greater time stipulated against a product description.
We aim to issue refunds within a few days, but your refund will be issued within 30 days of being notified of a cancellation under the Money Back Guarantee, Providing our returns policy is followed.
Your refund will not include any postage cost incurred when ordering or returning goods,
If you are exchanging an item a return delivery charge of £5.95 will be made.